Suncastle

On this page you can find comprehensive information about Establishment Suncastle at 5305 Coastal Highway in Ocean City, MD: opening hours, contacts, reviews and other information.

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Address:
5305 Coastal Highway, Ocean City, MD 21842
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Types:
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Reviews about Suncastle

  • Ara
    Aug, 09 2019
    ★ ☆ ☆ ☆ ☆
    Dishonesty at its best, and terrible customer service!!! I spoke to one of the owners, that my daughter was on the beach and needed a lifejacket, they did not have a small lifejacket, i asked the onwner if i could buy the medium, and take it back to the beach for my daughter to try on, i asked her if i could return the vest, if it didnt fit? She reassured me that i could return the vest! They had signs that said no returns, however, i confirmed with her that i was going to try the vest on my daughter and return it if it didnt fit, she confirmed again yes! The vest was too big for my daughter, so i returned to the store with the receipt for a refund, THESE DISHONEST GROUP OF PEOPLE DENIED ME A REFUND! I was helpless in this situation and i told them that they were very dishonest, and that i was going to report their negative treatment to the community, he said to me “i dont care, ive been in business for 40years it does not matter to me”
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